Ideaverse

Sovereign AI in Practice: Data Residency, Privacy, and Choice with Richard Jefts & Andrew Manby

In this episode of Ideaverse, host Mark Durham sits down with Richard Jefts, Executive VP at HCLSoftware, and Andrew Manby, SVP of Product Management, to unpack what Sovereign AI really means for governments and enterprises worldwide.They explore how data residency, privacy, and national security are reshaping the way organizations deploy AI; the growing importance of governance, compliance, and the European AI Act; and how HCLSoftware’s Domino Platform is enabling sovereign collaboration and trusted AI through innovations like Domino IQ.The conversation also touches on cost, ROI, and digital independence, offering a real-world look at how organizations can balance innovation with accountability.

Retrieval Augmented Generation: Why It Matters for AI

In this episode of Ideaverse, host Mark Durham takes a closer look at Retrieval Augmented Generation (RAG), a powerful data strategy reshaping how large language models operate.
Mark explains the key challenges RAG addresses—like knowledge cutoffs and hallucinations—and why data optimization is central to building accurate, reliable AI systems. From legal briefs to healthcare decisions, he explores why trustworthy outputs depend on more than model size alone.
A concise, practical guide to understanding RAG and its role in making AI fit for real-world use.

From Reward Hacking to Human Flourishing: Designing Trustworthy AI

Autonomous AI agents are reshaping business—and challenging our control frameworks. In this episode, Mark Durham speaks with Michael Würdemann of HCLSoftware about his bold proposal: a 12-article "AI Constitution" designed to embed ethics at the core of intelligent systems. They unpack real-world dilemmas, from deceptive AI in HR to the hidden dangers of benevolent machines, and explore how responsible architecture—not just oversight—can ensure AI empowers rather than erodes humanity.

Whatever Happened to Blockchain?

Once the tech world’s biggest buzzword, blockchain promised to disrupt everything from banking to identity. But after the hype faded, where did it go?
In this episode, Mark and Mitali trace the journey of blockchain—from explosive hype and billion-dollar bets to its quieter, more focused role today. They explore how it's still being used in areas like supply chain tracking, digital identity, and cross-border payments, and what lessons we’ve learned along the way.
Whether you're a blockchain believer or skeptic, this episode unpacks what really happened—and why blockchain’s story is far from over.

GEO vs. SEO: Are You Ready to Optimize for AI?

The way we search is evolving—and so is the way your content needs to show up. In this episode of IdeaVerse, we dive into the rise of Generative Engine Optimization (GEO), also known as AI Search Optimization. It’s the next evolution of SEO, designed for AI-powered search tools like ChatGPT, Gemini, and Perplexity.
You’ll learn how to structure and prepare your data so it’s not just human-friendly but AI-friendly. From metadata and semantic labels to cleaning and chunking your data, we unpack practical strategies that make your content more visible—and more useful—to large language models. If you want to future-proof your digital presence, this is the episode for you.

AI, No-Code & the New Developer: Adapt or Fade

The role of the software developer is undergoing one of its most significant transformations in decades. With AI-powered coding tools becoming mainstream and low-code/no-code platforms enabling more people to build applications, the expectations for developers are shifting fast.
In this episode, we explore how these technologies are reshaping what it means to be a developer, which skills are becoming essential, and what this evolution means for job security, productivity, and long-term career growth. Whether you're writing your first line of code or leading a development team, this conversation is packed with insight to help you understand—and get ahead of—the changes happening now.

Can AI Help Save the Planet?

In this episode of The IdeaVerse Podcast, hosts Mark Durham and Mitali Sharma dive into a pressing question: Can artificial intelligence help us fight the climate crisis?
From predicting extreme weather and optimizing energy use to protecting rainforests and tracking global emissions, we explore real-world applications where AI is already making a measurable impact. Tune in to discover how technology and ecology are intersecting—and what it means for our collective future.

AI Agents: Salvation or Looming Threat?

In this episode, Mark and Mitali explore one of today’s most fascinating—and potentially dangerous—tech dilemmas: autonomous AI agents.
Can these systems truly enhance enterprise security, or are they creating new types of risks? From goal misalignment to identity threats, they outline five major areas where things can go wrong.
A clear, timely conversation about what’s at stake when machines begin making critical decisions on their own.

Why Cybersecurity Spending Isn’t Stopping Cybercrime

Cybersecurity budgets are bigger than ever—yet so are cybercrime losses. In this episode of IdeaVerse, hosts Mark Durham and Mitali Sharma dive into the surprising gap between cybersecurity investment and real-world protection.
They explore the growing impact of ransomware, the rise of organized cybercrime, and why known vulnerabilities remain a massive risk. With insights from the 2024 Verizon report and the 2025 RSA Conference, this discussion unpacks what’s broken—and how organizations can fix it.

Brian Gillespie on the Evolution of E-Commerce: From Monoliths to Composable Commerce (part 2)

In this second part of our conversation with Brian Gillespie, VP of E-Commerce at HCLSoftware, we explore the evolving landscape of integrated composable commerce.
Brian dives into how businesses can balance flexibility and integration, the critical role of packaged business capabilities (PBCs), and why true personalization hinges on seamless data strategies.
From vendor ecosystems to the potential of VR and augmented reality in commerce, this episode sheds light on how forward-thinking organizations are building agility, scalability, and real-time insights into their digital strategies.